FREQUENTLY ASKED QUESTIONS
1
​How do I
place an order?
All orders must be placed online. We DO NOT accept orders over the phone. Please contact us by email to purchase BULK quantities at winbeautifully@gmail.com
2
Payment
Options
We accept Mastercard, Visa, Discover and American Express. We DO NOT accept money orders, personal checks, ship COD or offer "net 30" terms. *(NO EXCEPTIONS)*
3
How does the shipping work?
How long does it take for WIN BEAUTIFULLY to ship my order?
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We know that timely shipping is crucial to our loyal customers. Our goal is to prepare and ship all orders within 1-2 business days. All packages are shipped via USPS priority shipping and UPS.
Whenever an extended delay is expected in shipping your package, our Customer Service team will notify you via phone or email. Please be aware that all expedited shipping options DO NOT include Saturday delivery.
Note: While we work seven (7) days a week to achieve our goal, during peak holiday times, delays may cause an overall increase in shipping times.
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Shipping Rates:
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At Win Beautifully all of our shipping rates and methods can easily be seen during the checkout process prior to placing your final order. The rates displayed are reflective of shipping and handling.
In many cases, there is a large amount of packaging material that is used to ensure items are shipped safely to the customer and our shipping rates are reflective of those packaging and handling rates.
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When will I receive my shipment?
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At the present we only use USPS and UPS to ship all packages. Depending on your location, your order will typically arrive 3-5 business days after it is processed for most U.S residents. To keep you posted, we’ll send a shipping confirmation email as soon as your order leaves our facility.
Please note that all Alaska, Canada and Hawaii orders are not able to be expedited and will take between 5-10 business days to deliver from our facility once the package is shipped out.
Where does my order ship from?
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All Win Beautifully orders ship from Williamsburg, VA. We never drop-ship products. By keeping all shipping in-house, we can guarantee quality, speed and accuracy in your order fulfillment. Win Beautifully direct-to-you shipping model makes it convenient and affordable to get the quality products that we offer. Be sure to tell your friends and family about Win Beautifully's amazing products and shipping!
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Changes to our shipping policy.
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We reserve the right, in our sole discretion, to change our shipping policy at any time by posting revised terms to our Shipping Policy. It is your responsibility to check periodically for any changes we may make to this policy. Your continued use of the Services following the posting of changes to this policy or other terms means you accept the changes.
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4
Returns
& Refunds
Customer satisfaction is our number one priority here at Win Beautifully. If for some reason you are unsatisfied with your purchase, please return any items within 30 days for a refund.
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Returns after 30 days will be issued a store credit. No returns will be accepted after 60 days.
All returns must include a copy of the Returned Goods Authorization and an invoice in order to expedite the refund process.
Any clearance items are FINAL SALE ONLY and do not apply to this return policy.
Refunds will be issued for the full purchase price minus the shipping costs.
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